• US phone number
  • +1.206.441.7760
  • UK phone number
  • +44.207.993.4729
  • india phone number
  • +91.120.403.6501
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Infrastructure
Call Centers India is a Washington state corporation with headquarter based in Seattle. Its India's one and only end to end CISCO based IP network with total combined capacity of 2700 stations..
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Featured Customer Services
Management Information System


CallcenterinIndia.net provides Integrated MIS of calls made though various channels like Voice, Fax, E-mail, Chat and much more. Customers are given on line access to the customized MIS as per the requirement of the Project.

The Management Information System (MIS) is responsible for supporting and developing software applications and corporate databases. MIS is usually defined for planning, controlling, organizing the business operations. Management information system includes application development and maintenance, database integrity and consistency, system implementation, and documentation, system development and testing services. Other responsibilities include database management and administration, maintenance of web database application, database servers etc.

We have developed a comprehensive information system to enhance the reporting capabilities. Reports are generated through excellent MIS and detailed system statistics captured and processed into several specific formats to provide accurate reports, on line status information, trend report, unified management and reporting and well documented open database. Above all and across, MIS is like keeping tabs on the whole system and developing result oriented methodology to provide better services.